TY  - GEN
AU  - 
TI  - Assertiveness: The Right to be you
SN  - 0563363088
PY  - 1996///
CY  - London
PB  - BBC Books
N1  - n/29688
N2  - Need help to deal with shop assistants or friends who make unreasonable demands? Want to know how to sort out unhelpful officials or assist your children to survive bullying? Are you looking for a way to cope with sexual harassment or racial abuse? Then this is the book for you!
ER  -