TY  - BOOK
AU  - Fearn-Banks Kathleen
TI  - Crisis Communications: A Casebook Approach
SN  - 0805836039
PY  - 2002///
CY  - Mahwah
PB  - Lawrence erlbaum associates publishers
KW  - jonson and jonson and the tylenol murders
KW  - exxon and the valdez oil spill
KW  - media relations
N1  - п/20090
ER  -