00610namua2200205 a 4500 00000000000029228 070429s2002 xxu 000 eng 0805836039 070 F 33 Fearn-Banks Kathleen aut Crisis Communications: A Casebook Approach Second Edition Mahwah: Lawrence erlbaum associates publishers, 2002. 354 p. п/20090 jonson and jonson and the tylenol murders exxon and the valdez oil spill media relations 20260805125135.0 14260 14260 0 0 0 0 UWED UWED ANT 2015-12-24 0 070 F 33 000000047646 2026-08-05 12:51:35 2026-08-05 BK