TY - GEN AU - TI - Production and Operations Management: Manufacturing and Services SN - 0-07-016987-X PY - 1993/// CY - New York(State) PB - McGraw-Hill KW - strategy KW - improvement KW - quality KW - management N1 - п/14440-п/14442; +Photos N2 - This book is based on much of the material in "Production and Operations Management", Fourth Edition, which wsa published in 1989. The book retains the general order of presentation that was used in all four previous editions of "Production and Operations Management". Part One introduces the operations function and discusses how operations (used as a singular noun for a single function) is related to the overall company strategy and presents some other preliminary concepts for further study of operations. Part Two then discusses planning and controlling the operations function so it effectively and efficiently serves customers in concert with the company's strategy. Following this Part Three dis cusses how the operations function is designed to support this goal ER -